Hi, my name is Renee Hoppes, and I am the Operations Manager for the Member Services Contact Center at The Difference Card. I joined The Difference Card because I’m passionate about helping our members receive the best in healthcare, and I wanted to be part of a team that’s actively working to address the challenge of rising healthcare costs.
My favorite part about working here is the people. You won’t find a more dedicated, hardworking, and caring group of individuals who come together every day to solve problems. This team is deeply committed to creating a world-class experience for our members.
One of my proudest accomplishments is helping to create future leaders. Supporting their growth and watching them reach their full potential is incredibly rewarding. I’m constantly inspired by this team and the innovative solutions we’re building to make healthcare more affordable.
Before I was a Difference Card Difference Maker
I was born and raised in Shepherdsville, Kentucky. A small town where my grandmother owned the first grocery store. Today, I live in Louisville, KY, with my husband. We have 6 children and 8 wonderful grandchildren, all of whom my husband and I, lovingly known as Mammie and Pop Pop, spoil rotten.
We also have 3 fur babies: Jaxson (a Pitt), Salem (a Shepherd), and Tiger (our cat). Family means everything to me, and their support is what allows me to do what I love every day. I grew up with one brother and one sister. I’m the baby of the family, but today, they jokingly call me the “family matriarch”.
Oh, and one more thing: I’m a true Kentuckian – Go Wildcats!
Here are three fun facts you might not know about me:
1.I love to explore, see new places, and learn about their history.
2.I’m a direct descendant of both the Hatfields and the McCoys. (Yes, on both sides)
3.I’ve known how to drive a motorcycle since I was very young.