Carreras

We’re looking for our first HR Operations Lead to build the operational foundation of our growing People team. You’ll own the day-to-day execution of HR operations, ensuring our processes are efficient, compliant, and employee-focused – from maintaining HR data and supporting payroll to administering benefits and leave programs, driving employee engagement, and continuously improving how HR supports the business.

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As Midwest Market Director, you will lead sales growth within an assigned territory while managing and developing a team of Senior Sales Consultants. This player-coach role combines sales leadership, broker relationship management, and strategic business development. Reporting to the Vice President of Sales, you will be accountable for territory growth, team performance, pipeline development, and market expansion.

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As Southwest Market Director, you will lead sales growth within an assigned territory while managing and developing a team of Senior Sales Consultants. This player-coach role combines sales leadership, broker relationship management, and strategic business development. Reporting to the Vice President of Sales, you will be accountable for territory growth, team performance, pipeline development, and market expansion. Success in this role will be measured by your ability to grow revenue, develop top-performing talent, expand broker relationships, and consistently achieve territory objectives.

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The goal of this position is to delight our clients through superior customer service and relationship building. This position helps external and internal customers by answering questions, fulfilling requests, providing education about health care, and resolving problems that may arise. This position will service external and internal customers via phone and SalesForce queues email. This position answers a high volume of calls and cases on a daily basis. In addition, travel to client meetings is expected periodically.

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The UX UI Product Designer owns the end-to-end user experience of The Difference Card’s digital products. This role partners closely with Product Management and Engineering to research user needs, design intuitive workflows, create polished interfaces, and validate solutions through testing and feedback.

The ideal candidate combines strong UX thinking with visual design expertise and thrives in a collaborative, fast-paced environment. They are equally comfortable conducting user research, creating wireframes and prototypes, and presenting design solutions to stakeholders across the organization.

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You’ll report directly to the Vice President of Marketing and will work closely with members across the organization to control and execute The Difference Card’s Brand standards across of forms of content. This role is equal parts visual storyteller and educator, bringing clarity and cohesion to materials designed for brokers, employers, and members.

This role will manage strategic initiatives in collaboration with Client Services, Client Success, Education/Implementation, Member Services, and the New Business Sales Team. You’ll partner with Executive Leadership and cross-functional teams throughout the organization to support the execution and consistency of The Difference Card brand across all customer and employee-facing materials.

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For a complete overview of this role, please review the full job description. The Ops Manager will lead and support a claims team by ensuring high-quality service delivery, meeting performance and service level goals, and driving operational efficiency. This role includes coaching team members, overseeing workforce planning, analyzing claim trends, and implementing best practices to improve customer satisfaction and productivity. The position also requires collaboration across departments, managing remote and offshore teams, and supporting training, hiring, and performance management to prepare the organization for continued growth.

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For a full overview of this opportunity, please review the complete job description. The Difference Card is seeking a detail-oriented professional to manage member enrollment processes, validate data accuracy, and support file integrations with payroll vendors and insurance carriers. This role involves auditing enrollments, collaborating with internal and offshore teams, identifying data trends, and using SQL to streamline processes and resolve issues. It’s an ideal position for someone who thrives in a fast-paced environment and is passionate about accuracy, efficiency, and delivering high-quality service.

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The Director of FP&A will lead enterprise-wide financial planning, forecasting, performance reporting, and strategic financial analysis for The Difference Card. This highly visible role partners closely with executive leadership to deliver financial insights that drive decision-making, profitability, growth, and operational performance.

The ideal candidate combines deep financial modeling and analytical expertise with strong business acumen and executive presence. This person will translate complex financial and operational data into actionable recommendations, lead planning processes, and support strategic initiatives including M&A evaluation.

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The goal of this position is to delight our clients through superior customer service and relationship building. This position helps external and internal customers by answering questions, fulfilling requests, providing education about health care, and resolving problems that may arise. This position will service external and internal customers via phone and SalesForce queues email. This position answers a high volume of calls and cases on a daily basis. In addition, travel to client meetings is expected periodically.

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The Implementation Specialist plays a critical role in bringing these solutions to life by onboarding new clients, coordinating across stakeholders, managing multiple implementations simultaneously, and ensuring a seamless transition to long-term account management. This role combines organization, communication, and client support to set every group up for success from day one.

El objetivo del Especialista en Implantación es incorporar nuevos negocios que opten por implantar estrategias creativas de contención de costes, de tal forma que permitan a Ventas tener éxito sin tener que implantar el trabajo que han vendido y preparen a los clientes para el éxito.

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The goal of this position is to support and advocate for our members by delivering accurate, timely, and compassionate assistance. This role focuses on answering questions, fulfilling requests, educating members about their healthcare benefits, and resolving issues through phone, email, and chat while maintaining high standards for quality, productivity, and customer satisfaction. Team members are expected to demonstrate accountability, problem‑solving skills, and a strong commitment to providing an exceptional member experience in a fast‑paced, high‑volume environment.

The Client Success Manager leads, coaches, and develops a team to deliver exceptional customer service, drive high satisfaction, and maintain strong client retention. They design processes, training, and customer‑focused solutions that improve efficiency, enhance loyalty, and support company growth. The role includes overseeing daily operations, monitoring performance against KPIs, managing escalations, and fostering strong client and broker relationships. Additionally, they handle hiring decisions, resource planning, team career development, and continuous improvement initiatives within the department.

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Este puesto trabaja con redes de distribución de corredores para retener y aumentar la cartera de clientes existente. Este puesto requiere una persona profesional que muestre determinación y automotivación para satisfacer a los clientes. Su principal objetivo será retener una cartera de cuentas de empleadores. Lo ideal es que el candidato trabaje en equipo, tenga una gran actitud y la capacidad de trabajar en un entorno cambiante y dinámico.

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Este puesto crea redes de distribución de corredores para promocionar el conjunto de productos Difference Card y ayudar a las empresas a reducir su gasto en seguros de salud, manteniendo al mismo tiempo grandes beneficios para los empleados.

- Identificación de posibles socios estratégicos

- Vender a clientes de 50 a 5.000 empleados a través de socios intermediarios.

- Responsable de la prospección desde la preventa hasta la ejecución.

- Proporcionar el apoyo necesario a los corredores para que la formación y la aplicación de la Tarjeta Diferencial tengan éxito. Esto incluye la interacción con los equipos de agentes asociados y la organización de reuniones de formación para garantizar una explicación y comprensión exhaustivas del producto.

- Desarrollar y mantener relaciones internas clave.

- Comprender las necesidades de los clientes y ofrecerles asesoramiento de valor añadido.

- Presentar una imagen positiva de la Tarjeta Diferencial en el mercado.

- Comprender la importancia del bienestar y el papel fundamental que desempeña en el ámbito de las prestaciones para empleados.

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Este puesto crea redes de distribución de corredores para promocionar el conjunto de productos Difference Card y ayudar a las empresas a reducir su gasto en seguros de salud, manteniendo al mismo tiempo grandes beneficios para los empleados.

- Identificación de posibles socios estratégicos

- Vender a clientes de 50 a 5.000 empleados a través de socios intermediarios.

- Responsable de la prospección desde la preventa hasta la ejecución.

- Proporcionar el apoyo necesario a los corredores para que la formación y la aplicación de la Tarjeta Diferencial tengan éxito. Esto incluye la interacción con los equipos de agentes asociados y la organización de reuniones de formación para garantizar una explicación y comprensión exhaustivas del producto.

- Desarrollar y mantener relaciones internas clave.

- Comprender las necesidades de los clientes y ofrecerles asesoramiento de valor añadido.

- Presentar una imagen positiva de la Tarjeta Diferencial en el mercado.

- Comprender la importancia del bienestar y el papel fundamental que desempeña en el ámbito de las prestaciones para empleados.

See full job description below.

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