Creando soluciones de prestaciones innovadoras junto con un servicio superior.
En The Difference Card creemos que puede existir un mundo con asistencia sanitaria asequible.
Este puesto crea redes de distribución de corredores para promocionar el conjunto de productos Difference Card y ayudar a las empresas a reducir su gasto en seguros de salud, manteniendo al mismo tiempo grandes beneficios para los empleados.
- Identificación de posibles socios estratégicos
- Vender a clientes de 50 a 5.000 empleados a través de socios intermediarios.
- Responsable de la prospección desde la preventa hasta la ejecución.
- Proporcionar el apoyo necesario a los corredores para que la formación y la aplicación de la Tarjeta Diferencial tengan éxito. Esto incluye la interacción con los equipos de agentes asociados y la organización de reuniones de formación para garantizar una explicación y comprensión exhaustivas del producto.
- Desarrollar y mantener relaciones internas clave.
- Comprender las necesidades de los clientes y ofrecerles asesoramiento de valor añadido.
- Presentar una imagen positiva de la Tarjeta Diferencial en el mercado.
- Comprender la importancia del bienestar y el papel fundamental que desempeña en el ámbito de las prestaciones para empleados.
We are seeking a dynamic and experienced Sales Enablement Manager to join our growing team. In this role, you will be responsible for developing and executing strategies that empower our sales team to succeed. You will work closely with sales leadership, marketing, and other key stakeholders to ensure our sales force is equipped with the knowledge, tools, and resources they need to drive revenue and meet business goals.
Key Responsibilities:
1. Sales Enablement Strategy Development:
o Develop and implement a comprehensive sales enablement strategy that aligns with the company’s overall business objectives.
o Identify and address the training needs of the sales team, ensuring they have the skills and knowledge required to effectively sell The Difference Card’s products and services.
2. Content and Resource Development:
o Create, curate, and maintain sales enablement materials, including sales playbooks, product guides, competitive analysis, and case studies.
o Collaborate with marketing and product teams to ensure alignment on messaging, product positioning, and value propositions.
3. Training and Onboarding:
o Design and deliver training programs for new hires and existing sales team members, focusing on product knowledge, sales methodologies, and customer engagement strategies.
o Regularly update training content to reflect product updates, market trends, and competitive landscape.
4. Sales Tools and Technology:
o Manage and optimize the use of sales tools and technologies (e.g., CRM, sales automation tools) to improve sales productivity and efficiency.
o Provide ongoing support and training to ensure the sales team effectively uses these tools.
The Member Education Coordinator will play a critical role in guiding our members through the open enrollment process. The Member Education Coordinator is responsible for scheduling, creating content and conducting member educational open enrollment meetings. Additionally, the role will focus on creating ongoing member education communications and collateral that help deliver customized effective Difference Card Messaging. This position requires extensive travel to various locations to conduct informational meetings, answer questions, and assist members with their enrollment choices. Travel will be extensive and up to 80%. The ideal candidate will be an excellent public speaker, proficient in creating and delivering presentations, and comfortable presenting to diverse audiences.
·Coordinate and schedule onsite and virtual meetings, maintaining appropriate stakeholders informed and apprised of progress.
· Create and deliver engaging presentations to explain health insurance options and benefits. Obtain Approval of Presentations.
·Travel to client locations as needed.
·Conduct open enrollment meetings with our clients’ members both onsite and virtually.
· Answer member questions and provide clear, accurate information about plan options.
· Assist members with the enrollment process and ensure they understand their choices.
·Travel extensively to meet with members in different regions.
· Provide follow-up to questions posed during open enrollment meetings to members as needed.
· Collaborate with internal teams to stay updated on plan changes and updates.
· Design Effective Member Communications that improve member NPS and brand perception.
This position works with broker distribution networks to retain and grow an existing client book of business. This role requires an individual who is professional and exhibits the determination and self-motivation to delight customers. Your primary goal will be to retain a book of employer accounts. Ideally the candidate would be a team player with a great attitude and the ability to work in a fast-paced, ever-changing environment.
• Maintain strong relationships with existing strategic broker partners.
• Retain customers in the small and mid-market business range through channel distribution broker partners.
• Understand customer needs and provide value-added consultation. Help Clients define a healthcare strategy that results in Difference Card renewing the business by conducting midyear, pre-renewal broker and renewal client meetings.
• Providing the necessary broker support for successful education and implementation of the Difference Card. This includes interacting with broker partner teams and conducting broker education meetings to ensure thorough explanation and understanding of the product.
• Conduct professional employee open enrollment meetings to educate members on the Difference Card solution, with the objective of reducing member inquiries, increasing enrollment in Difference Card products, and increasing client retention rates.
• Travel as required for client meetings.
• Develop and maintain key relationships with internal departments such as Operations, Technology, Finance and Underwriting.
• Understand customer needs and provide value-added consultation.
• Cross-sell additional lines of business to existing employer group customers.
• Convert large Difference Card accounts to the self-funded Difference Health Plan, when appropriate.
• Delight broker and employer clients by responding to inquiries received via email and phone within 4-8 hours of receipt.
• Other duties as assigned.
En The Difference Card creemos que puede existir un mundo con asistencia sanitaria asequible.
"Me uní a The Difference Card porque vi la oportunidad de cambiar la vida de los afiliados aliviando algunos de sus gastos médicos de bolsillo y creando consumidores más formados con cada conversación que mantengo."
-Karli, representante del Servicio de Atención al Socio
Me uní al equipo de The Difference Card porque estaba deseando encontrar una empresa que ofreciera un producto que realmente intentara "cambiar el juego" en lo que respecta a la contención de los costes sanitarios. Como antigua educadora en el sector público, creo firmemente en la importancia de las prestaciones de alta calidad a un precio asequible para todos. Me encanta poder construir sobre esas relaciones con mis equipos de colegas impulsados, nuestros clientes leales y socios estratégicos de confianza; sinceramente he encontrado un hogar con The Difference Card.
-Jourdan Englert, jefe del equipo de retención de clientes
Me uní a The Difference card porque creo en la gente que hace las cosas bien. Esta empresa fomenta unos valores fundamentales que me impulsan a diario. La pasión por quienes servimos, la responsabilidad de hacer las cosas bien, la innovación para el futuro y el respeto en todo lo que hacemos. Estoy muy orgullosa de formar parte de este increíble grupo de personas que dan vida a todos los valores fundamentales.
-Renee Hoppes, Directora de Operaciones | Atención al Cliente
"Decidí unirme a The Difference Card por el increíble equipo con el que tengo que trabajar. Tener la oportunidad de ayudar a nuestros afiliados a entender sus beneficios de la mejor manera posible es una alegría absoluta."
-Ayana Temple, especialista en atención al cliente
Como empleador con igualdad de oportunidades, nuestro equipo aprovecha su diversidad para marcar la diferencia en la vida de nuestros afiliados cada día.
Creemos en la representación. Nuestro Comité de Diversidad e Inclusión se reúne semanalmente para asegurarse de que los empleados sean escuchados y respetados cada día en el lugar de trabajo.
El Comité D&I es una organización dirigida por los empleados con el patrocinio de los ejecutivos. Nuestros equipos se reúnen para adoptar la siguiente misión:
Beneficios hechos para usted
Nuestros empleados son el centro de lo que hacemos. Ofrecemos un amplio conjunto de beneficios para proporcionar a nuestros empleados el mejor equilibrio posible entre el trabajo y la vida privada.
Cómo te cuidamos:
The Difference Card sabe que eres increíble, y queremos ayudarte a seguir creciendo profesional y personalmente.
Cómo crecerá con nosotros: