Blog

May 15 COVID-19 Update: A message from our CEO

May 18, 2020

Hi everyone! I trust you have had a great week and that you are staying safe and healthy! Trust me, I know it is challenging working from home day in and day out. I lose track of days and spend more time on Zoom meetings and webinars than ever! I don’t know about you but […]

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May 1 COVID-19 Update: A message from our CEO

May 1, 2020

Hello team- We continue to monitor the affects of COVID-19 on our business. We certainly have our challenges when it comes to adapting to this new normal just like everyone else, but we are encouraged by the fact that we are progressing through this better than expected. Our attrition rate remains below normal and our […]

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PCORI Fees have been extended to September 30, 2029

April 28, 2020

The signing of the Further Consolidated Appropriations Act at the close of 2019 provides an extension of the Affordable Care Act’s (ACA) Patient-Centered Outcomes Research Institute (PCORI) fees through September 20, 2029. The ACA imposes a fee on issuers of specified health insurance policies and plan sponsors of applicable self-insured health plans to help fund the PCORI. […]

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April 24 COVID-19 Update: A message from our CEO

April 24, 2020

Hello everyone- Hope you are doing well. We continue to strategically monitor the impacts of COVID-19 to our business. Call and claims volumes are down; industry experts are forecasting these volumes will return to normal in mid-June. We are happy to report that client retention for May is higher than forecasted. We continue to monitor […]

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April 17 COVID-19 Update: A message from our CEO

April 17, 2020

Hello team and happy Friday- We have officially been working from home since March 19- meaning we are completing our forth (or more) week of self-isolation as a company. I know that it hasn’t been easy for any of us but we, as a company, are doing a tremendous job of keeping the wheels turning […]

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Families First Coronavirus Repose Act (FFCRA) for Employer Paid Leave

April 16, 2020

The Families First Coronavirus Response Act (FFCRA or Act) requires certain employers to provide employees with paid sick leave or expanded family and medical leave for specified reasons related to COVID-19. Watch Our Explainer Video Under the FFCRA, an employee qualifies for paid sick time if the employee is unable to work (or unable to […]

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Tips for using your Difference Card during the COVID-19 outbreak

April 15, 2020

FSA UPDATE: OTC drugs and medicines are now eligible for reimbursement without a prescription OTC drugs and medicines are now eligible for reimbursement from your FSA Account without a prescription. In addition, menstrual care products are now considered qualified medical expenses. These changes are effective for purchases made after December 31, 2019. If you previously […]

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April 9 COVID-19 Update: A message from our CEO

April 9, 2020

Hello team- Thank you to everyone that provided feedback and comments through our Work from Home Survey last Friday. We have begun sorting through the results and we happy to see that the majority of you have a optimistic view of working from home.  Many of you are grateful that your commute is non-existent and are […]

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We’re offering a $2,500 credit to new Difference Card clients

April 6, 2020

Together, we are facing a truly unprecedented situation like nothing this country has ever seen before. The COVID-19 pandemic is creating a new normal for our families, our communities and, of course, our businesses. While many insurance companies have declared that they will waive out-of-pocket costs associated with any treatment for COVID-19, we at The […]

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April 3 COVID-19 Update: A message from our CEO

April 2, 2020

Hello team- My thoughts and prayers continue to be with you all during these uncertain times. I know the daily news reports weigh heavy on each of us, but I continue to look for the helpers as Mr. Rogers so famously suggested. In regards to The Difference Card, I am happy to report that we […]

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